🛍️ Order Process

• All orders are placed by clicking the “Chat on WhatsApp” button and confirmed manually via WhatsApp.
• There is no automated checkout system on this website.
• Orders are only confirmed once our team verifies product availability and order details through WhatsApp.

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💬 Communication

• All order-related communication is done via WhatsApp.
• Customers are responsible for providing accurate contact information.
• We are not liable for delays caused by incorrect or unresponsive contact details.

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💰 Pricing & Payment

• Prices are subject to change without prior notice.
• Final pricing, including delivery fees (if applicable), will be confirmed via WhatsApp.
• Payment instructions will be provided during order confirmation.

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🚚 Shipping

• We deliver through trusted courier services such as Pos Malaysia, J&T Express, FedEx, and DHL.
• Delivery timeframes are estimates and may vary due to courier operations, weather, or holidays.

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🔁 Returns & Refunds

• Returns are only accepted for damaged, defective, or incorrect items.
• All return requests must be made within 24–48 hours of receiving the item.
• Refunds or exchanges are processed only after inspection and approval.

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📦 Product Availability

• All products are subject to availability.
• We reserve the right to cancel or reject orders if stock is unavailable.

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⚠️ Limitation of Liability

• We are not responsible for delays or losses caused by third-party courier services.
• Product colors or appearance may slightly vary due to screen settings or lighting.

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🔐 Privacy

• Your personal information is handled according to our Privacy Policy.
• Information shared via WhatsApp is used only for order processing and customer support.

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✏️ Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

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📞 Contact Us

For any questions regarding these Terms, please reach out to us via WhatsApp