We value your privacy and are committed to protecting your personal information when you use our website and services.

📌 Information We Collect

When you interact with our store, we may collect:

• Name and contact details (such as phone number)
• Order details and purchase history
• Information shared with us through WhatsApp during order confirmation
• Delivery address and related shipping information

💬 How We Use Your Information

Your information is used to:

• Process and confirm your orders manually via WhatsApp
• Arrange delivery and communicate order updates
• Provide customer support and respond to inquiries
• Improve our products, services, and customer experience

🚚 Data Sharing

We do not sell or rent your personal data. However, your information may be shared with:

• Courier partners such as Pos Malaysia, J&T Express, FedEx, and DHL for delivery purposes only
• Internal team members handling order processing and customer support

🔐 Data Protection

We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access. However, no online transmission method is 100% secure.

📲 WhatsApp Communication

Since orders are processed manually via WhatsApp:

• Your chat history may be used to confirm and manage your order
• Please ensure you are contacting us through the correct official number

⏳ Data Retention

We retain your information only as long as necessary to:

• Complete your order
• Provide customer support
• Meet legal or operational requirements

⚖️ Your Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data (subject to legal or transaction requirements)

📞 Contact Us

For any privacy-related questions, please contact us directly via WhatsApp.